Terms & Conditions

By using or buying from our website you agree to be bound by the Terms and Conditions described here. We reserve the right to revise these Terms & Conditions at any time and without notice. All such changes will be published on our website.

1.       Definitions

1.1.      Mati & Meg: the trading name of Anwen Baglin and our shop is situated at 24 New Street, Mold, Flintshire, CH7 1NZ

1.2.      You: the purchaser of goods or services from Mati & Meg or any user of our website

1.3.      Contract:agreement between Mati & Meg and you for the purchase and supply of goods or services via our website

1.4.      Website: this or any website operated by, or on behalf of, Mati & Meg

2.       Payment & Pricing

2.1.      Mati & Meg accept payment via Visa, MasterCard, Maestro/Solo or Visa Debit/Electron and American Express

2.2.      Payments can be made online via our website or by telephoning Mati & Meg (on 01352 331606) during our opening hours

2.3.      All card transactions are carried out on our behalf by First Data Merchant Solutions

2.4.      When selecting the option to pay by card you will be re-directed to First Data Merchant Solutions’ secure website

2.5.      All prices are quoted in pounds sterling (£)

2.6.      Mati & Meg reserves the right to amend prices at any time and without notice - all such amendments become effective as soon as they are published on our website

2.7.      Although every effort is made to ensure advertised prices are accurate Mati & Meg will contact you should errors be identified during the despatch process to determine whether you wish to proceed at the corrected price

2.8.      Prices shown do not include delivery charges

2.9.      Postage and packing will be calculated and added to the total at checkout

3.       Postage & Packing

3.1.      Mati & Meg dispatches goods to UK mainland destinations

3.2.      Goods will normally be despatched within 2 business days of placing and paying for your order or earlier where possible

3.3.      Mati & Meg will use the most appropriate delivery method for your order including, but not limited to, Royal Mail, Parcelforce and private courier

3.4.      All estimated delivery dates must be treated as such and shall not be considered binding

3.5.      Mati & Meg shall not be considered liable for any loss or damage caused by the failure of 3rd party agents (including those engaged in the supply or delivery of goods)

3.6.      For any special order items and for items not currently in stock Mati & Meg will advise you of an approximate delivery date

3.7.      Standard UK delivery is £3.95 per order – this excludes ewemoos which are charged at £7.95 each (for insured and signed for courier delivery)

3.8.      Delivery options for non-UK mainland destinations are available upon request

4.       Cancellation & Returns

4.1.      You may cancel the order for any reason up to the point of despatch

4.2.      Cancelling the order after despatch may result in additional charges to you

4.3.      You have a statutory right to cancel & return your order within 7 working days of receipt

4.4.      In respect of 4.2 & 4.3 you are responsible for returning the goods to Mati & Meg, 24 New Street, Mold, Flintshire, CH7 1NZ unused and in their original packaging

4.5.      Mati & Meg reserves the right to refuse any goods not in such condition

4.6.      You will be responsible for the cost of returning all goods unless these were faulty or damaged upon receipt by you

4.7.      You must advise Mati & Meg within 7 working days if you wish to cancel & return goods purchased by either:

4.7.1.telephoning Mati & Meg on 01352 331606 during our opening hours

4.7.2.by e-mailing Mati & Meg at anwen@matiameg.com

4.8.      Please allow up to 30 days for the processing of cancellations, returns and refunds

5.       Using our website

5.1.      The matiameg.com website is for your general information and use only and may be changed at any time without notice

5.2.      You use this website entirely at your own risk and you are responsible for ensuring that any goods advertised are appropriate for your needs

5.3.      This website is owned by Mati & Meg in its entirety – no permission to copy, reproduce, or download or modify any of its content is given without Mati & Meg’s express prior consent

5.4.      Any dispute resulting from use of the website is subject to the laws of England and Wales

6.       Copyrights Notice

6.1.      This website and its content is copyright of Mati & Meg - © Mati & Meg 2016. All rights reserved.

6.2.      You may not, except with our express written permission, distribute or commercially exploit the content.

6.3.      Nor may you transmit it or store it in any other website or other form of electronic retrieval system

7.       Privacy Policy

7.1.      Mati & Meg is committed to ensuring that your privacy is protected

7.2.      Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement

7.3.      In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

7.4.      We will not sell, distribute or lease your personal information to third parties

7.5.      For a small fee you may request details of personal information which we hold about you under the Data Protection Act 1998 by writing to us at Mati & Meg, 24 New Street, Mold, Flintshire, CH7 1NZ




24 New Street




01352 331606



Copyright 2016