Postage and Packaging

Delivery to mainland UK is charged at a flat rate of £3.95 per order, excluding 'ewemoos' which have a delivery charge of £7.95. Mati & Meg will use the most appropriate delivery method for your order including, but not limited to, Royal Mail, Parcelforce and private courier.


1.1.      You may cancel the order for any reason up to the point of despatch

1.2.      Cancelling the order after despatch may result in additional charges to you

1.3.      You have a statutory right to cancel & return your order within 7 working days of receipt

1.4.      In respect of 4.2 & 4.3 you are responsible for returning the goods to Mati & Meg, 24 New Street, Mold, Flintshire, CH7 1NZ unused and in their original packaging

1.5.      Mati & Meg reserves the right to refuse any goods not in such condition

1.6.      You will be responsible for the cost of returning all goods unless these were faulty or damaged upon receipt by you

1.7.      You must advise Mati & Meg within 7 working days if you wish to cancel & return goods purchased by either:

telephoning Mati & Meg on 01352 331606 during our opening hours

by e-mailing Mati & Meg at

1.8.      Please allow up to 30 days for the processing of cancellations, returns and refunds